Marcus Allen Accessories, Online Retailer, Omaha, NE
Lingerie Information Page – Marcus Allen Accessories

Lingerie Information Page

Lingerie Return and Exchange Policy

We stand behind the quality of our merchandise. Please inspect your order carefully. If you have any damages or a quantity discrepancy please the us know within 5 business days.

  • You must email the us at marcusallen@marcus4u.com for authorization before you send anything back.

  • If you ordered clothing/intimate apparel/lingerie and are unhappy with the size/design, you can exchange it for another size provided the item has not been washed, worn, and is in re-sellable condition. You are responsible for ALL shipping costs, which will include re-shipping the new item(s) to you. This will be outlined in your Return Authorization email from us as we still give you payment and shipping options.

  • Due to the nature of our business, any returns for a full credit (less shipping and handling) will also be subject to a 15% restocking fee.

  • If you received the wrong item or the item was defective/damaged you will incur no additional shipping charges.

    • For US Customers - Once we receive your return, we will re-ship your new item and you will be emailed your new tracking number.

    • For International Customers - You will have to send us the package back via standard international mail only, along with a receipt of what you paid for shipping and we will refund your money upon receiving your return. We will re-ship your new item and you will be emailed your new tracking number.

  • Sale/Clearance merchandise is not returnable.

  • All returns and exchanges must be made within 30 days from the ship date.